Returns & Exchanges

At The Derma Company, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, you can return or exchange it within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the products in their original packaging, ensuring they are at least 75% full and include any promotional free gifts received.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the return, your refund or store credit will be processed within 5-7 business days.